Delivering Food to Customers
Delivering Food to Customers
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Double check ticket
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Check for food accuracy
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Check for sauces and/or butter
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Hawga sauce for Hawga-changa
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Fry sauce for fries (1 for kids, regular, and large. 2 for family size)
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Dressings for salads
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1 butter for cornbread (Of course if customer asks for more, give whatever they want.)
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1 honey for cornbread (to-go orders)
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Any sauces for to-go orders
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Take the ticket with you to the table
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If the customer has a question about the order, you have the ticket with you for an immediate answer
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No excess tickets on the counter getting mixed up
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If there is fry sauce on the order, ask the guest if they are familiar with it. If they aren’t explain to stir it up.
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Ask if everything is correct and let them know we are there to help them
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For a to-go order:
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Every to-go order goes in a sack
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Ask if they need a utensil pack
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Ask if they need any additional sauces
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